Introducing a Staking Marketplace to a Multi-Chain Wallet

Case structure

I designed a marketplace layer inside an existing multi-chain wallet that inverts how staking works. Instead of picking a validator from a list sorted by advertised yield, the holder posts what they want and node operators bid commission terms against it. The goal was to introduce commission, uptime and slashing risk without turning a deliberately simple wallet into a validator research tool.

ClientNDA

Year2025

RoleLead Product Designer

PlatformiOS

This feature introduced a two-sided market into a wallet that was intentionally simple. Before designing interfaces, we needed to define how someone would find it, understand what commission actually costs them, and see slashing exposure before committing rather than after.

What we had to solve

Find a natural entry point for Stake Desk inside existing navigation
Handle multi-chain and multi-account context without fragmenting the experience
Keep delegator flows lightweight, with a request published in a couple of steps
Make commission, uptime and slashing risk readable by someone who is not a validator researcher

What we did

We used stakeholder workshops, journey mapping, and quick wireframes to align on product structure early. That gave us a shared foundation for navigation, entry points, and delegator flows before committing to visual design.

Delegators are holders with idle assets, not professionals. The work was about keeping request creation extremely simple, and making competing bids comparable at a glance.

Publish a delegation request in minimal steps
Identify the strongest bids using badges that surface track record, not just the lowest commission
Accept several bids within a single request to split stake across operators in one action
A position dashboard focused on clarity, grouped by health so a jailed or slashed delegation surfaces first

Node operators needed a different kind of confidence: fast decision-making with clear commission and track record signals.

Browse open delegation requests with enough context to bid without deep research
Show commission terms and uptime history on the same screen
Portfolio view that works across chains and accounts
Clear delegation health visibility and action triggers when intervention is needed

Because this was a new feature, we focused on tracking the moments where the experience would either work well or break down.

Request-to-Delegation Rate

Percentage of published requests that become active delegations after bid acceptance and on-chain confirmation. Shows whether users can complete the full flow.

Stake Retention Through First Unbonding

Percentage of delegators who re-delegate rather than withdraw after their first unlock. Shows whether the product built trust, not just a transaction.

Time to First Bid

Time between publishing a request and the first operator bid. Helps measure marketplace liveness and request visibility.

Feature discoverability and user groups: delegators and node operators

Stakeholder workshop, aligning on flows, IA and business logic

Multi-bid acceptance flow and delegation position dashboard

Position dashboard: delegation health, alerts, and unbonding status at a glance

Operator view: browsing open delegation requests with commission and uptime details

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